The primary function of the Operations department is to create and maintain safe, functional and attractive venues that serve the needs of every client. This department oversees the venues managed by Events & Venues and assists with the planning and execution of all events within these venues. This involves setting up and operating the logistical and technical needs of an event and ensuring that all facilities services, housekeeping and technical needs are met with attention to detail.  Besides these daily tasks, the Operations department attends to any issues that may arise during the planning and set-up of events by maintaining tested and reliable processes for preventing and responding to issues.

The Operations staff has a Manager on Duty 24 hours a day, seven days a week.  This person is located in the Marvin Center and can be reached by calling 202-994-3605. They are a key contact for all operational concerns on a 24/7 basis.

The Operations team includes:

Ziad Alkhoja

Evening Manager

Nicholas Townes
Weekend Manager

Tyrone Poteat
General Maintenance Technician

Manager on Duty